HAVE QUESTIONS?

Frequently Asked Questions

How can I best care for my candle?

- The first time the candle is lit, allow the candle to burn until the melted wax pool reaches the edges of the candle’s container.

- Trim candle wicks to one-quarter inch each time before burning.

- Ensure your tool to trim the wick is sharp in order to prevent the wick from splitting, leading to mushrooming.

- Burn candle for 2-4 hours at a time.

- Keep wax pool clear of debris.

What type of wax do you use in your candles? 

We have chosen to use a coconut soy wax blend, a premium wax type that is gluten free, toxin free, parabens free and phthalates free. Our wax is also cruelty free  – Leaping Bunny Certified. Coconut soy wax is known for its luxurious texture, fragrance throw and clean burning properties.

What type of wicks?

Our wicks are lead and zinc free.

Why don’t you use paraffin-based wax?

Although paraffin-based waxes are known for their strong fragrance throws when lit, the inexpensive wax is a by-product of the petroleum industry and has a higher soot emission when burning than natural waxes. Paraffin-based waxes also burn faster than our coconut soy blend.

Is paraffin wax toxic?

No. All candle waxes are non-toxic.

What type of oils are used in your scented candles?

All our oils feature premium fragrance oil blends infused with therapeutic natural essential oils, resulting in rich, complex multi-note aromas.

What is Chandié?

A bespoke wellness brand that represents the fusion of history and modernity. We combine beautiful elements of the past to create new experiences of tomorrow.

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